Support

If there’s something weird,
And it don’t look good,
Who you gonna call?

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Set-up

Individuals: Set up directly with a quick download of QUBE-Ware from this website.
Organisations: Package QUBE-Ware for silent installation.  Please contact us

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Onboarding

Video Orientation: There is a short 90 second video which will tell you all you need to know to get going.
Self orientation: Becoming familiar with QUBE-Ware is easy.  On their first login new users will be taken to the Orientation qubicle where they can familiarise themselves.

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Assited Orientation: Please contact us to obtain a quote for this service

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Daily use

QwikGuides: Slideshows to guide you through life on QUBE.

QwikGuides Images QwikGuide Veiwing Documents from LobbyQwikGuide Tutor Powers QwikGuide Topic Cards QwikGuide Switch Organisations QwikGuide ShareMyScreen QwikGuide Scroll Places QwikGuide QUBE Lobby QwikGuide Project Qubicle Guide Take the efacilitator course.

 

Exit/Switch User or Uninstall QUBE

 Exit/Switch User: QUBE is ‘always on’ even when the Lobby (with the campus image) is closed or hidden the QUBE Launcher continues to run.  You can Exit or Switch User using the QUBE Launcher which is found in the Windows System Tray (near your computer clock).  Select OPTIONS  then EXIT or SWITCH USER. We recommend you leave START QUBE WITH WINDOWS ticked.
Uninstall: Use the Windows ‘Start’ button to list programmes on your computer. Select the QUBE folder. Select Uninstall QUBE.  Contact us if you have any questions

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Help: On QUBE there is direct access to the Help FAQs using the green question mark Help.
Become a superuser: Take the efacilitator course.

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Follow QUBE on twitter: @QUBEcc and #QUBEcc

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Download file: QUBE-Technical-Requirements

 

Download file: QUBE Information Risk Assessment

 

Download file: Pentacle Ltd Information-Security Policy

 

Download file:  QUBE for Catalina OS   How to Notes

 

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